Sunday, March 20, 2016

Is Google serious about its ebook platform?

Almost a year ago, I blogged about starting to load my books onto Google Play/Google Books.  I just got Saronna's Gift loaded yesterday. I've had very few sales on Google Books, but I figured it couldn't hurt to expand. For a while there was a major hold-up in loading new books because Google Books had no filter to stop people from pirating other people's work. I'm not sure when that was resolved, because they're not good at communicating. When the new book would not load all the way, I didn't get any message as to why; it turned out there was an epub problem, but I had never gotten a notice about it.

I have to say, Google has not made a lot of (or maybe even any!) improvements in the "Books Partner Center" in the last year. The interface is still clunky, and seems to be designed by geeks, for geeks. I guess you could call it the UNIX of book platforms; but unlike UNIX, there's no graphical interface available to make it easier.  One of the things that takes up a lot of room on the report screen is the pie chart it draws to show you the percentage of books that are live and for sale.

That's a lot of screen real estate for something that will usually be 100%. 

Features that are still clunky or problematic:

  • You have to download a new CSV file every time you want to see your sales figures. There is no way to generate a report on screen.  This is my single biggest complaint. What a pain! Even Barnes & Noble is better than this.
  • Reporting is erratic. I checked every day after I ran my last promotion, and it took a full week for the books I had given away to show up in the sales transaction report. On the other hand, I often see sales and giveaways the next day.
  • If you want to run a Google Books promotion, you have create a CSV file and upload it. For every book, you need to provide the following info:  Identifier, Title, Currency, Amount, and Countries. Except that their program doesn't actually use the title column, so you can leave it blank. And you can say WORLD for country if you want it everywhere. 
The message you see on loading a book is the reason it's still worth it.

This book is live in the Google Play store in the following regions: AR, AS, AT, AU, BE, BG, BO, BR, BY, CA, CH, CL, CO, CR, CZ, DE, DK, DO, EC, EE, ES, FI, FR, GB, GR, GT, GU, HK, HN, HR, HU, ID, IE, IL, IN, IT, JP, KG, KR, KZ, LT, LU, LV, MH, MP, MX, MY, NI, NL, NO, NZ, PA, PE, PH, PL, PR, PT, PW, PY, RO, RU, SE, SG, SI, SK, SV, TH, TR, TT, TW, UA, US, UY, UZ, VE, VI, VN, ZA. It is also listed on Google Books.

Of course, if you need all those country codes explained, you'll need to look it up elsewhere. Google is a huge company. I expected better from them, so this makes me wonder if they really care about Google Books or not. 

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